SOLUTIONS:
Approval Add-On Overview
To monitor the progress of a case, customers would typically track the stage as it progresses. Tracking each stage however provides them the processing time by stage only. The limitation with this approach is that you will not be able to review the efficiency and effectiveness of an officer or division. With 3P Solutions' TAT AddOn, the processing time done by an officer or division/department is recorded.
Some of the key features include:
 Track the processing time by each division/department and each officer.The duration computed takes into non-working days consideration based on the calendar closure within Microsoft Dynamics CRM.Auto calculated turnaround durations in calendar minutes/hours, calendar day, and working day format. |