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For Release 10am, GMT +8.00
Feb. 17, 2011
Microsoft Dynamics CRM Online Cloud delivers Power of Productivity to customers in Singapore
SINGAPORE. — Feb. 17, 2011 — Microsoft Dynamics CRM Online, which is the cloud service of the new Microsoft Dynamics CRM 2011 release, now delivers familiar, intelligent and connected experiences that drive new levels of productivity to sales, service and marketing organizations for customers in Singapore.
“Businesses in Asia are re-evaluating their CRM systems and placing greater emphasis on their CRM systems so as get the best ROI from their IT investment,” said Adrian Johnston, general manager, Microsoft Dynamics in Asia. “Microsoft Dynamics CRM Online is fully embracing the cloud, providing a complete suite of powerful marketing, sales and service capabilities, all with a familiar and consistent user experience.”
More than 11,500 customers and 400 partners have used Microsoft Dynamics CRM 2011 as part of the beta program, including customers who have switched from competing solutions. Logicalis, a division of Datatec Limited (DTC), a $4.2 billion multi-national organization is an example of one such customer.
“Logicalis being a multi-national company needed a CRM system that is easily accessible anytime, anywhere - a need amply addressed by Microsoft Dynamics CRM. We are also very excited about getting to access our CRM system via Microsoft Outlook which provides our users a natural experience, notwithstanding its capability to tightly and seamlessly integrate with each other greatly resulting to enhanced productivity”, said Julian Corden, Vice-President Unified Communications Group, Logicalis.
Lawry’s Prime Rib chose Microsoft Dynamics CRM Online because it was a right fit for their business needs. “ In our continuous quest to enhance our Customers’ Experience, we needed a tool that would allow us to communicate and interact with our customers more efficiently and effectively,” said Juan R. Jimenez, Executive Director Lawry’s The Prime Rib Singapore. “We are confident that Microsoft Dynamics CRM and 3P Solutions will help us achieve these objectives. We believe that the right technology, coupled with the right partners is our winning formula to achieving our goals.”
In addition, partners such as 3P Solutions and Avanade are delivering customized Microsoft Dynamics CRM Online implementations for customers of all sizes to meet a variety of business needs.
“Cloud services will be the key growth engine for 3P Solutions in Singapore and beyond,” said Teo Luan Boo, Managing Director, 3P Solutions Pte Ltd. “In the past 5 years, we have helped large and mid-sized companies get a better return on their customer relationships. Hence, we are well positioned to help more businesses accelerate further through the Cloud, and are pleased to be the partner of choice for the first two Microsoft Dynamics CRM Online customers in Singapore.”
“With increased scrutiny of capital budgets and limited IT resources, businesses today are re-evaluating their CRM systems to ensure they have the best fit for their business and reap most value from their IT investment,” commented Charlie Wood APAC CRM Lead from Avanade. “Microsoft CRM Online not only allows Avanade the flexibility to deliver solutions quickly, it also gives our customers the power of choice. Through a combination of our industry expertise and assets, we are confident that we will be able to provide customers with a solution, be it online, on-premise or on a private cloud, delivering rapid time to value and scale on demand to meet their evolving needs.”
Since its global launch on January 17, 2011 customers have been able to access Microsoft Dynamics CRM Online in 40 markets and 41 languages, as well as sign up for a free trial at http://crm.dynamics.com . The on-premises version, Microsoft Dynamics CRM 2011 was globally available on February 16, 2011.
Microsoft Dynamics CRM Online is available at a promotional price of USD$34 per user, per month for the first 12 months of service to qualified global customers that sign up by June 30, 2011. In addition, customers who switch to Microsoft Dynamics CRM Online between now and June 30, 2011, are eligible for the “Cloud CRM for Less” offer. Through this offer, Microsoft will rebate organizations up to USD $200 for each user that makes the switch to Microsoft Dynamics CRM Online. This rebate can be applied for services such as migrating data or customizing the solution to meet unique business needs. More details on this offer can be found at http://cloudcrmforless.com .
About Microsoft Dynamics
Microsoft Dynamics is a line of easy-to-use, integrated and adaptable ERP and CRM applications that enable business decision-makers to quickly respond to market shifts, take advantage of new trends, increase their competitive edge and drive business success. Microsoft Dynamics solutions are delivered through a world-class network of reselling partners providing specialized services and additional innovation to help customers excel in their industries.
About Microsoft
Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services and solutions that help people and businesses realize their full potential.
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