SOLUTIONS:
Consultancy and Implementation Services
As in all projects, a systematic methodology is necessary to guide the implementation from the planning stage through fit/gap analysis, solution design, configuration & customization, testing, data migration, and eventually through the go-live stage. Use of a structured methodology ensures that regular checkpoints are managed, deliverables and status updates are regularly produced and the project can be completed on time and within budget.Our implementation approach is to use Microsoft Dynamics™ Sure Step Methodology, a methodology developed by Microsoft Consultancy Services specifically for the implementation of Microsoft Dynamics CRM. It has been tested, proven and used in many implementations around the world.
Microsoft Dynamics CRM is a customer relationship management solution that provides the tools and capabilities needed to create and easily maintain a clear picture of customers, from first contact through to purchase and post-sales. With modules for sales, marketing, and customer service, Microsoft CRM delivers a fast, flexible, and affordable solution that drives consistent, measurable improvements in every business process, enabling closer relationships with customers and helping to achieve new levels of profitability.
Combine familiar Microsoft® Office applications with powerful CRM software to improve marketing effectiveness, boost sales, and enrich customer service interactions. Deliver on the power of productivity with a CRM solution that is:
Familiar — software that empowers people through natural, productive, and insightful experiences.
Intelligent — real-time analytics and streamlined business processes that enable informed decisions and operational efficiencies.
Connected — connections across people, processes, and ecosystems that allow businesses to maximize the value of relationships and systems.
For more information. please visit http://crm.dynamics.com/